Broadcasts are useful for manually triggering journeys. This is useful for sending one-off messages to a group of users. This is great for usecases like:

  • Newsletters
  • Product updates
  • Promotions
  • Announcements


  1. Create a segment which contains the users you’d like to broadcast to.

Broadcast Segment

  1. Create a template for the broadcast, optionally selecting a subscription group.

Broadcast Template

  1. Submit the broadcast!

Broadcast Submit